Fiesta Party Supplies in Fresno, CA

Reviews about Fiesta Party Supplies

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  August 31, 2019, by erika garcia
  Horrible Customer Service. Rented Items for a baby shower (15 Mexican serapes) Items were paid in full 2 months before event. My step-daughter went into labor right after the event which was on a Sunday and things were a little hectic and we totally forgot to return the serapes (15 total) When we ordered the serapes 2 phone numbers were left. My phone number and her mothers. Received a phone call from some man speaking broken English who couldn’t even identify where he was calling from yelling on the phone demanding an address or else!?! I was totally baffled by the situation because l didn’t even have possession of the items, my step daughters mother had them. I immediately called her mother and asked if she had returned them and she responded with no but she was planning on returning them that evening and I asked her if anybody had called her to remind her anything and no phone calls were made to either my phone or her phone. What poor customer service to be calling and harassing and threatening that they were going to call the Fresno Police Department for 15 Mexican serapes that was a value of $45 the lady was so rude when I returned them she started yelling and laughing all crazy demanding that I leave her shop that they weren’t going to rent to me anymore. LMAO learn business etiquette before going off on customers. DO NOT RENT FROM HERE. HORRIBLE SERVICE